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What is DMAIC? (Duh-May-Ick)

The Lean-Six-Sigma projects follow the DMAIC methodology. DMAIC is an abbreviation for DEFINE, MEASURE, ANALYZE, IMPROVE and CONTROL. DMIAC is a data-driven improvement initiative used for improving, optimizing and stabilizing business processes and products.

Define

Define the project goals and customer (internal and external) deliverables

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Measure

Measure the process to determine current performance

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Analyze

Analyze and determine the root cause(s) of the defects

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Improve

Improve the process by eliminating defects

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Control

Control future process performance

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